The New Hampshire Insurance Department (NHID) reported that for calendar year 2025 it collected $185.62 million for the state’s General Fund and recovered $3.34 million for consumers.
Insurance Commissioner DJ Bettencourt said the numbers show the department is “delivering real value for taxpayers while holding the insurance market to the highest standards of accountability and compliance.”
Some highlights from 2025 reported by NHID include:
- The $185.62 million for the General Fund included $159.02 million from premium taxes and $26.60 million from fees and fines.
- The Consumer Services Unit handled a total of 6,536 cases, excluding external health reviews, and responded to 4,216 calls related to life and health and property and casualty insurance.
- The Enforcement Unit investigated 351 cases, initiated 28 administrative actions, and assessed more than $630,000 in fines.
- The Licensing Unit maintained a record 246,224 active licensees statewide, including 237,510 individual licensees and 8,714 business entity licensees. Active license counts include 128,819 producers and 118,044 adjusters. The state added 742 new resident producers, 45 new resident adjusters, and 37 new resident business entities.
- More than 30 new insurance companies entered the state’s market during 2025.
The NHID budget for fiscal year 2025 was about $14 million. The department has about 90 employees.
Separately, J.D. Power provided an early read on whether America’s drivers and homeowners will stay put with their insurers this year or switch to competitors for lower prices.
For the most part, shopping and switching rates were down slightly in the fourth quarter of 2025 except for residential property owners and renters, who are increasingly shopping but not switching carriers, according to latest Loyalty Indicator & Shopping Trends (LIST) report from J.D. Power, conducted in collaboration with TransUnion.
The most notable change evident from the figures in the report relates to policyholders shopping for new renters insurance. Those customers switched much less frequently in fourth-quarter 2025 than they did in prior time periods.
Averages compiled by Carrier Management from monthly shopping and switching percentages shown the LIST report reveals these findings: